1. Order Cancellations
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Standard Cancellation: You may request a cancellation within 2 hours of purchase by emailing support@bloomfieldcraft.com.
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Exceptions: Once a physical item has entered "Final Production" (e.g., custom-cut fabric) or a digital download link has been issued, it cannot be canceled.
2. Returns for Defective, Damaged, or Incorrect Items
We accept returns for items that are defective or incorrect.
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Window: Report issues within 14 days of delivery.
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Resolution: We provide a prepaid return label at no cost. Upon inspection, we issue a full refund or replacement.
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Condition: Items must be in original, unused, and unmarked condition.
3. Returns for Customer Remorse (Change of Mind)
We accept returns for customer remorse (e.g., wrong item ordered, changed mind).
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Window: Requests must be made within 14 days of delivery.
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Return Shipping: The customer is responsible for the cost of return shipping.
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Restocking Fees: We do not charge restocking fees ($0).
4. Non-Returnable & Final Sale Items
Due to copyright and the nature of use, the following are non-refundable:
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Final Sale items.
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Digital or PDF patterns (once link is delivered).
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Physical patterns if the seal/packaging is opened.
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Custom-cut fabric (once cutting has begun).
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Gift cards.
5. Exchanges
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Direct Exchanges: We do not offer exchanges at this time.
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Recommended Process: The fastest way to receive a replacement item is to return the unwanted product for a full refund (per our 14-day policy) and place a new order for the desired item. This ensures accurate inventory tracking and the fastest delivery.
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Damaged/Defective Items: For items received damaged or defective, please see Section 2 for our expedited replacement process at no cost.
6. Refund Process
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Inspection: Once received, items are inspected within 1 business day.
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Approval: Approved refunds are issued to the original payment method.
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Timeline: Most credits appear within 5 – 10 business days, depending on your bank.
Contact Information
Bloomfield Craft LLC
4671 E State Road 54
Bloomfield, IN, 47424 Greene County, IN, USA
https://www.bloomfieldcraft.com
Refund & Return Policy
Last Updated: February 10, 2026
Bloomfield Craft LLC
